FAQ

We process and ship orders within 1-2 business days. Standard delivery typically takes 3-7 business days (excluding weekends and holidays). Remote areas may take up to 10 business days.

Once your order is shipped, you will receive an email with a tracking number. You can also log into your account or visit our [Order Tracking] page for real-time updates.

We offer a 30-day return policy. If you're not completely satisfied, contact us within 30 days of receiving your item to request a return. Products must be unused and in original packaging. Note: Return shipping fees are the responsibility of the buyer (unless the item is defective).

Refunds are typically processed within 5-10 business days.

We're truly sorry about that! Please contact us within 48 hours of receiving your order. Attach your order number, a description of the issue, and photos/videos of the item. We will address this matter promptly and keep you informed of our progress.

Please email our support team and we will respond within 24 hours.